Who Should Own the Eyewear Category Inside Hardware and Home-Improvement Stores?

Hardware-store eyewear should be owned by the general-merchandise buyer, store owner, or manager responsible for practical accessory categories.

Owner responsibilities

Reader-power breadth, sunglass mix, placement, pricing, seasonal depth, and reorders.

Store staff responsibilities

Reset the rack, refill from backstock, and report recurring power or style requests.

Keep the category low-labor

Front-line staff should not need to make assortment decisions; they only need a clear routine and owner to escalate issues to.

Continue: Hardware and Home-Improvement Stores resource center.

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