Privacy policy

Last updated: 09/17/2025

This Privacy Policy explains how Major Frames (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use our services, or make a purchase from www.majorframes.com (the "site"). 

By using the Site, you agree to the collection and use of your information as described here. If you do not agree, please do not use the Site.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last updated” date.

Information We Collect

We collect personal information in three ways: directly from you, automatically when you use the Site, and from third parties. This may include:

  • Contact details: name, address, phone number, email
  • Order details: billing and shipping address, payment confirmation, order history
  • Account details: username, password, account preferences
  • Shopping activity: items viewed, cart contents, wishlist
  • Support information: messages or requests you send us

We also collect usage data through cookies and similar technologies such as IP address, browser type, device details, and site interactions.

How We Use Information

We use personal information to:

  • Process and fulfill orders
  • Provide products and services
  • Communicate with you about purchases, returns, and support
  • Send marketing messages and promotions (you can opt out at any time)
  • Prevent fraud and secure the Site
  • Improve our services and customer experience

How We Share Information

We may share your information with:

  • Service providers such as Shopify, payment processors, and shipping partners
  • Marketing partners including Shopify Audiences
  • Affiliates within our business group
  • Legal authorities when required by law
  • In connection with a business transaction such as a merger or sale

We do not sell personal information. We do not knowingly share or sell personal information of individuals under 16.

User Content

If you post reviews or other content publicly on our Site, it will be visible to others. Please use caution as we cannot control how others may use this information.

Children’s Data

Our Services are not directed to children, and we do not knowingly collect information from them. If you believe a child has provided personal information, contact us to have it removed.

Security and Retention

We use reasonable measures to protect your data but cannot guarantee complete security. Do not send sensitive information through unsecured channels. We keep your personal information only as long as needed to provide services, comply with laws, or resolve disputes.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your data
  • Request a copy or transfer of your data
  • Limit or object to how we process your data
  • Withdraw consent where applicable
  • Opt out of marketing emails at any time

To exercise these rights, contact us using the details below. We may require identity verification.

International Users

If you are outside the United States, your data may be transferred and processed in the United States or other countries where our providers operate. We use safeguards such as Standard Contractual Clauses for international transfers.

Contact

If you have questions about this Privacy Policy or our data practices, contact us at:

Major Frames
1980 Peacock Blvd, #G
Oceanside, CA 92056
United States

Email: info@majorframes.com

Phone: 213-784-3879