Full-service hotel eyewear should be owned by the leader responsible for lobby retail, gift or sundry operations, or guest-essential procurement.
Primary owner
Own the vendor relationship, assortment, fixture size, pricing, occupancy/event planning, and replenishment standards.
Shop staff
Keep the display orderly, refill from backstock, and report guest requests or missing powers.
Vendor role
Provide assortment and supply support without creating ambiguity over who inside the hotel owns the category.
Continue: Full-Service Hotels resource center.