A boutique hotel should assign eyewear to the person who owns lobby retail, guest essentials, or property operations, with front-line staff responsible for simple resets and refill alerts.
Primary owner
The retail or operations owner should control assortment, brand fit, pricing, fixture size, and seasonal decisions.
Front-line role
Lobby-market or guest-service staff can keep the display orderly and report guest requests without becoming category buyers.
Vendor role
The vendor supports supply, assortment recommendations, and replenishment; the hotel retains ownership of the retail decision.
Continue: Boutique Hotels resource center.